Care Plan

Keep your business information current.

Hours change. Services change. Customer questions change. The Care Plan gives you help maintaining the business information that guides your receptionist and Website Chat.

Add the Care Plan
OPTIONAL ONGOING CARE

Care Plan

Ongoing management and maintenance, done for you.

$99Starter, Standard
$199Professional
IncludedManaged Elite

What we handle for you

  • Updates to hours, services, pricing guidance, and policies you provide
  • Seasonal information in the shared business knowledge
  • Refinements to the customer experience within your configured workflow
  • Agreed updates handled by our team
  • Help coordinating time-sensitive business changes
Add the Care Plan

Optional. Cancel anytime. Add it at signup or from your account later.

Tell us what changed.

Your customer-facing answers depend on the business information you publish.

A change to hours, a service, or pricing guidance can affect both phone and website questions. Send us the update so the published knowledge can reflect your business.

With Care, our team handles agreed updates to your shared business knowledge. Your receptionist and Website Chat use that information to help customers.

When recurring questions reveal information to clarify, work with our team to update the answers. You can also manage everyday knowledge changes yourself in MyAQ.

Common questions

What the Care Plan covers

Can I just make changes myself?
Yes. You can update your hours, services, pricing guidance, and business details in MyAQ. Care is for owners who would like our team to handle agreed updates.
How fast do updates happen?
Tell us what needs to change and when it takes effect. We coordinate the update with you, including time-sensitive changes such as holiday hours.
Is it really included with Managed Elite?
Yes. Managed Elite is the fully managed plan, so ongoing care is built in at no extra cost. The $99 and $199 tiers are for customers on the other plans who want the same hands-off treatment.
Can I add or drop it later?
Any time. Add it from your account when your schedule gets busy, drop it when things calm down. It is month to month like the rest of the service.

Let Answered Quick keep it current for you.

Add the Care Plan at signup, or turn it on from your account whenever you are ready.

Add the Care Plan