ANSWERED QUICK WEBSITE CHAT
Your website already has visitors. Give them answers.
Help visitors ask questions, understand your services, and request follow-up. Review the conversation in MyAQ, using the same published business knowledge that guides your AI receptionist.
One Business. Consistent Information.
Your hours, services, policies, and approved answers guide phone and website conversations. Manage the underlying business knowledge in MyAQ.
Paste the Website Chat install code from MyAQ on your site. Analytics installs the same way.
Keep the Conversation Useful.
Website Chat answers from your published information and captures details visitors choose to share.
When a visitor requests follow-up, your team can continue through the appropriate contact channel.
LEARN FROM WEBSITE QUESTIONS
Know What Your Website Needs to Explain.
Repeated questions can reveal missing information, recurring concerns, and service demand. Website Chat contributes alongside calls to the Learning Engine.
MyAQ Coach helps you explore those questions and inspect the evidence before deciding what to change.
Website Chat Is Included With Every Plan
| Conversations per billing period | Included experience | |
|---|---|---|
| Starter | 250 | Website Chat + MyAQ |
| Standard | 750 | Website Chat + MyAQ |
| Professional | 2,000 | Website Chat + MyAQ |
| Managed Elite | 5,000 | Website Chat + MyAQ |
| Website Chat Plus | 500 extra per $5/month block | Removes chat branding |
Additional conversations beyond included capacity cost $0.05 each.
Questions About Website Chat
Is this live staff chat?
The AI handles the chat. Visitors can request follow-up through available contact methods; your team does not need to staff a live chat queue.
Can I review what visitors asked?
Yes. Website Chat conversations are available in MyAQ, with supplied contact details and available source information.
Does it identify every visitor?
No. Available browser activity and information a visitor supplies can connect parts of a journey. An anonymous visit alone does not identify a person.
Give Website Visitors a Helpful Answer.
Website Chat is included with every plan. Put your published business knowledge to work on your website and bring the conversations into MyAQ.